Surveys and Troubleshooting

Chimneys, Woodstoves and Open Fires Surveyed, Investigated, Advice & Solutions

While we’re always happy to provide free advice and guidance on a Sweeping or Servicing visit, if we are called out specifically to survey or investigate a chimney or installtion, either with a verbal or full written report, a charge will need to be made.
You may be buying a house and would like the chimney / fireplace / woodstove system checked out as a “Homebuyers report” or just have a problem you’d like investigated with your existing set-up. We can advise  and survey as required, hopefully, finding solutions and rectifying any problems found.  Sometimes we can advise if you contact us with photos attached

Chimney Survey & Report

This is a service where one of our HETAS qualified operators will survey a chimney and provide a report on its condition and suitability for its proposed use. Based on this we can provide advice, recommendations and estimated costs. We are equipped with chimney CCTV equipment and have long experience of dealing with the many issues, and solutions, for all aspects of domestic chimneys and chimney systems.
Price: Survey visits with verbal report from £75 depending on type of installation and distance. Full written report from £150

Troubleshooting Chimney problems and faults

Your chimney may not be performing properly, e.g. poor draw, smoking back into the room, smoke leakage into the building, water leakage into or from the chimney, blockages, bird and nesting problems to name a few. With many years experience we have encountered just about every chimney problem out there and generally been very successful in finding and providing solutions.
Price: Troubleshooting Survey visits with verbal report from £75 depending on type of installation and distance.

Insurance Reports

Your chimney or flue may have suffered a chimney fire. The fire brigade will no doubt advise that the chimney should be checked before further use and, in the case of a lined chimney, that the liner should be replaced – at upwards of £1000 cost. Insurance companies will invariably want evidence of chimney damage before paying out for repairs. This we can provide with a written report which will usually be covered by the insurance company.
Price: Full written report from £150 depending on type of installation and distance

Kent Chimney

We've got you covered

  • Covering most of Kent and a good part of East Sussex you’re most likely  in our area of coverage
  • To keep the price you pay to a minimum we aim to group bookings into to areas for the same day
  • Booking couldn’t be easier. Either just phone for an appointment or use our online booking system to tell us where you are and what you’d like and we’ll contact you
Kent Chimney
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